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Store Policies
ALL INQUIRIES ARE GIVEN IMMEDIATE ATTENTION
We are a web based internet store. Our Customers are protected while shopping by a ProStores (Geotrust) SSL Certificate. Our physical address is: STORE POLICIES: We maintain the highest standards for quality and have won consistent praise for our photographic prints which set aesthetic and technical benchmark standards. Unless otherwise stipulated all photographic prints, original artwork and archival reproductions are in mint or new condition.
We use the USPS PRIORITY MAIL (Fully Insured + Delivery Confirmation) with all packages calculated at exact cost by weight and your zip code. USPS EXPRESS MAIL offers One Day Service with Tracking. If you want this elevated service please contact us and we will invoice you. PACKAGING: All Art work is professionally packaged in our own custom boxes. Your purchases will be well protected. We are known for our superior careful packaging. In the event of lost or damaged packages, your order will be immediately replaced at no additional expense. We have conducted nearly 3,000 successful transactions since 2001 with 100% customer praise. PAYMENT: Checks and money orders are accepted. We accept PAYPAL for all Credit Card Payments. Our clydekeller.com store is currently using a ProStores SSL certificate for secure shopping and checkout. You may send us payment via PayPal, Cashiers Check or Money Order. Personal checks are accepted but must clear before the print(s) can be shipped. We have nearly 3,000 successful transactions to date maintaining a 100% customer feedback since our debut on the internet in September of 2001. The Payment process is simple. When you make a purchase... (add to cart) just follow the instructions from PayPal for your credit card payment. After completing payment for your purchase you will be automatically returned to our website (from PayPal) to view your order completion. We will notify you immediately through ProStores and PayPal with a personal email confirming the purchase/payment and shipping details. We ship within 24-48 hours.
RETURN: All Print Sales should be considered Final so please be sure to contact us before making a purchase. Print Purchases are fully insured and can be immediately replaced in the event of lost or damaged packages. We stand at 100% customer satisfaction on nearly 3,000 transactions since our internet debut in September of 2001.
THANKS! Clyde Keller
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