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Customer Service
We are a web based internet store. Our Customers are protected while shopping by a ProStores (Geotrust) SSL Certificate.
We maintain the highest standards for quality and have won consistent praise for our photographic prints which set aesthetic and technical benchmark standards. Your order will be given immediate attention with an email confirmation or phone call made directly to you. We can accommodate your specific needs that might vary from our published portfolios. If you'd like to substitute any photographs or possibly have prints made to a specific size please contact us. Normally a custom order can be processed within one working week (or less) depending upon the complexity. Unless otherwise stipulated all photographic prints, original artwork and archival reproductions are in mint or new condition.
We use the USPS PRIORITY MAIL (Fully Insured + Delivery Confirmation) with all packages calculated at exact cost by weight and your zip code. USPS EXPRESS MAIL offers One Day Service with Tracking. If you want this elevated service please contact us and we will invoice you. We currently accept Checks, Money Orders and PAYPAL for all Credit Card Payments All Print Sales should be considered Final so please be sure to contact us before making a purchase. Print Purchases are fully insured and can be immediately replaced in the event of lost or damaged packages. We stand at 100% customer satisfaction on nearly 3,000 transactions since our internet debut in September of 2001. You no longer have to be a PayPal Member to use your Credit Card. The Payment process is simple. When you make a purchase... just follow the instructions... After making the transaction you will be automatically returned to our website to view your order completion. We will notify you immediately through PayPal and with a personal email confirming the purchase and shipping details. We ship usually within 48 hours. Express Mail offers One Day Delivery. Our customer satisfaction for internet sales (nearly 3,000 since 2001) stands at 100%.
QUESTIONS? Contact us through the email button on the Home Page
THANK YOU!
Clyde Keller
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